Executive Summary
Nationwide managed field services for retail chain, coordinating store technology upgrades, POS deployments, and network infrastructure improvements across 300+ locations with zero store closures during implementation.
Challenge
- 300+ geographically dispersed store locations
- Need for weekend/after-hours installations
- Tight seasonal timing (avoid holiday season)
- Multi-vendor equipment coordination
- Store manager coordination across regions
Solution
Retail Field Services:
- Coordinated 150+ technicians nationwide
- Weekend installation model
- POS terminal deployment (2,400+ units)
- Network infrastructure upgrades
- Store WiFi implementation
Results
- ✅ Zero Store Closures
- ✅ 300 Stores upgraded in 7 months
- ✅ 98% On-Time completion rate
- ✅ $2.5M Logistics Savings
- ✅ Holiday deadline met
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Project Type: Managed Field Services - Retail
Completion Date: 2024